Parents » School Bus Applications

School Bus Applications

​The Student Transportation Services Branch (STSB) has launched an online bus pass application and payment feature for parents and guardians. Parents who have an email address in their student’s profile will receive an automated email message with instructions to apply for school bus passes online or parents can visit to sign up.


Families with multiple students will receive separate emails for each child and should complete applications for each one. If the application is approved, parents will be prompted to submit payments online using EZSchoolPay and they will receive a receipt and temporary bus pass with the child's name, school, and assigned route number that can be printed at home. The temporary pass will enable immediate student access to the bus service. Free school bus transportation recipients can print their temporary bus pass at any time. Permanent bus pass cards will be available at the school office five to seven days after payment. Paper applications (also attached with this post) and in-person payments will still be available at school offices. 


Parents and guardians who want more information can contact their local student transportation office, or the school's main office:


  • East Hawaii: 974-6411
  • Waiakea Elementary:  981-7215

The flat rates for student bus passes are:

  • Quarterly Round Trip: $72
  • Quarterly One Way: $36
  • One-way bus coupons are sold by sheets of 10 at $10 per sheet

Payment will only be accepted after the school approves the application. Once approved, remit payment either in person or by mail at the school office (please do not mail in cash payments). All payments are due prior to the first day of using the bus service. Accepted payment includes cash, cashier’s check and money order (made payable to The Department of Education). Schools may also include personal checks; but please call your school to confirm. If you have applied online and your application was approved, you will receive an email that will prompt you to pay via the EZSchoolPay website.



The Hawaii State Department of Education’s Student Transportation Services Branch utilizes a bus stop locator/bus schedule information system called "Infofinder i."

The system enables parents and guardians to search for the nearest school bus stop to a home address. The website also provides morning pick-up and afternoon drop-off times for all school grade levels statewide.

For general inquiries and further bus route assistance, please contact your child's school

How to Find Your Bus Route

  • Visit
  • Select home state from the dropdown menu (Hawaii).
  • Click on "Hawaii Department of Education" link.
  • Enter a street name or residential address.
  • Users will have the option to modify their school search selection via a dropdown menu.
  • Results are displayed in a list and map form.

Note: Bus stop assignments will only populate for your child's school if you are living in an eligible neighborhood (over 1 mile from school for elementary, over 1.5 miles for middle/high school students), and there is a safe bus stop in your area. If you do not receive a bus stop assignment for your child's school and believe that your address is located within an eligible service area, then please contact your school for assistance.



Students in Grades K-5 must reside a mile or more, and students in Grades 6-12 must reside 1.5 miles or more, from the school within their attendance area to qualify for regular school bus service. Students who do not qualify for regular bus service may receive “space available” bus service provided that there are unused seats on the bus and that the accommodation will not result in additional cost to the state.

Parents can apply for space available bus service by completing the “Space Available Basis” form (also found at school offices) along with the completed bus pass application form located in the School Bus Handbook. Please submit both forms to the school office. The approval process may take four or more weeks. Students will not be permitted to ride the bus until the application is approved, so parents should plan accordingly. 

Free Bus Pass

​Students who meet one or more of the following criteria may receive a free bus pass. Please complete Part 3 of the application form if you believe your child is eligible for a free bus pass, and check all applicable criteria categories:


  • Student qualifies for the free lunch program (Note: Students who qualify for reduced lunch prices are not eligible for a free bus pass)
  • Student is a foster child
  • Student is homeless (McKinney-Vento eligible​)
  • Student’s Special Education plan includes regular transportation as a related service
  • Student is directed by the District to attend a school outside of the designated attendance area
  • Student has three older siblings who are fare-paying bus rider